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| Why
CAP Quote powered by Bynx? • 23%* of vehicle orders require manual intervention. *Average contract hire operator figure • 25%* of total CH&L company staff work on quotations and help desk. *Average contract hire operator figure |
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| Quotation is an essential day-to-day operation | ||||||
| • | High staff intervention with the process | =
Poor Customer Service |
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| • | Inaccurate vehicle data and pricing delivers customer frustration | |||||
| • | Out-of-date
data means customers can’t order cars they require |
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| • | Drivers expect web based vehicle search functionality | |||||
| • | Tender management long-winded and a complicated process | =
Key staff bogged down with existing system problems, not driving new business |
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| • | Rate book needs accurate data | |||||
| • | Current
systems lack functionality to provide rapid interrogation |
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| • | ‘What if’ scenerios difficult | |||||
| The solution: |  |
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